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Susan has extensive management and consulting experience with success in human services delivery, strategic planning, policy development and project management. As a Management Consultant, Susan provides reviews, facilitates projects and improves productivity, using creative and outcome-focused strategies. She has over 20 years' involvement in leadership, education, health, community and human services.

Her international experience including living and working in Singapore and Seoul adds further value to Susan’s expertise and perspective.

Susan is committed to working from current models of practice. She partners with her clients to achieve innovative ways of thinking and results that are sustainable, meaningful, positive and easily implemented.

Organisational & Program Reviews

Facilitation, Meetings & Workshops

Training & Professional Development

Strategic Planning

Quality Improvement

Business Development

Call Susan today

Find out ways to improve your business productivity and staff fullfilment.

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How Susan can help

Susan develops and designs powerful strategies and solutions that strengthen people, teams and organisations to become the best they possibly can. Her priorities are to help people, teams and organisations to flourish and provide solutions to promote success, wellbeing and harmony in the workplace. Her experience and contributions to accreditation, assessment and investigation are highly respected.

Using tailored solutions for your particular needs, Susan helps you to set and accomplish and surpass objectives and expectations. She can help develop and implement systems to improve documenting, reporting and communication. She can also help with Strategic Planning, to define future direction and focus current priorities to meet evolving demands. Susan’s expertise in training and facilitation focuses on team development, leadership, change management and conflict resolution.

If you feel that Susan’s skills are what your organisation needs to flourish, please feel free to contact her to discuss how she can help.




We appreciate the ways you enhance workspaces and different perspectives you’ve been able to bring to our business.

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Deputy Principal

Susan is one of the best presenters we have ever had the privilege of working with. She really listens to our needs and she is able to unpack and interpret exactly what we are asking for.

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Behind Closed Doors

Tiffany Boin

Susan Raphael facilitated our behind closed doors Executive Assistants program for an EA/PA group.

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