Change management – supporting individuals and teams to uncover hidden assumptions that are holding them back from making the changes they most desire in their personal and professional lives. The Unlocking Immunity to Change methodology is a well researched and successful way to help people to change behaviours that, in spite of their best efforts, have proven hard to shift in the past.

Susan has expertise and qualifications in facilitating challenging meetings and in ensuring a smooth process is in place for diverse workplace activities. She regularly facilitates the Executive Assistants Group for Behind Closed Doors.

In an ever-changing environment, the importance of solid governance structures and planning cannot be underestimated. Assisting people to align philosophy, behaviours and outcomes into a streamlined plan is a key strength. Susan has been repeatedly invited to lead strategic planning sessions with departments, programs and with whole organisations.

Working from both a detailed and an overarching perspective Susan investigates and improves processes to fit each organisation by examining them from a diversity of perspectives and ensuring that clients, stakeholders, staff, Board and management are on the same page.